Privacy Policy
Elite Healthcare
Last updated: 19 December 2025
Elite Healthcare (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or services, in accordance with the General Data Protection Regulation (GDPR).
1. What Information We Collect
We may collect and process the following personal information:
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Name
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Email address
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Postal address
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Phone number
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IP address and device/browser information
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Information submitted through contact forms, assessment requests, or service enquiries
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Order and transaction details (where applicable)
When you browse our website, we may automatically collect technical information such as your IP address, browser type, operating system, and website usage data to help improve performance and user experience.
2. How We Use Your Information
We use your personal information to:
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Respond to enquiries, assessments, and service requests
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Provide products, services, and customer support
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Process orders and payments (where applicable)
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Improve our website, services, and overall user experience
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Comply with legal and regulatory obligations
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Send service-related communications
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Send marketing and newsletter communications where consent has been provided
We only collect and process personal data where we have a lawful basis to do so, including contractual necessity, legitimate interest, legal obligation, or your explicit consent.
3. Consent & Marketing Communications
When you provide personal information through our website, you consent to its use for that specific purpose.
Email newsletters
If you subscribe to our newsletter, we will use your email address to send periodic updates, insights, and information related to our services. Newsletters are typically sent on a monthly basis. You may unsubscribe at any time by using the link provided in each email or by contacting us at info@elitehealthcare.ie.
You may withdraw your consent for marketing communications at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Disclosure of Information
We may disclose your personal information where required to do so by law, regulation, or legal process, or where necessary to protect our rights or comply with our Terms of Service. We do not sell or rent your personal data to third parties.
5. Third-Party Services
We use trusted third-party service providers to operate our website and deliver our services, including:
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Website hosting and e-commerce platforms (such as Shopify)
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Payment processors
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Analytics and performance tools
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Email communication platforms
These providers only process personal data on our behalf and are required to protect your data in accordance with GDPR.
Some third-party services may process data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards, such as Standard Contractual Clauses, are in place.
6. Payments
Where payments are processed online, payment information is handled securely by our payment service providers and encrypted in accordance with PCI-DSS standards. Elite Healthcare does not store full credit card details.
7. Cookies, Analytics & Advertising
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and support advertising efforts.
Google Analytics
We use Google Analytics to understand how visitors use our website and improve content and user experience.
Google Ads & conversion tracking
We may use Google Ads and related conversion tracking tools to measure the effectiveness of our advertising campaigns using cookies or similar technologies.
Google reCAPTCHA
We use Google reCAPTCHA to protect our website forms from spam and abuse. reCAPTCHA may collect information such as IP address and device data and is subject to Google’s Privacy Policy and Terms of Service.
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure, including secure servers, encryption, and restricted access controls. While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.
10. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete data
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Request erasure of your personal data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
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Lodge a complaint with the Data Protection Commission (Ireland)
To exercise any of these rights, please contact us at info@elitehealthcare.ie.
11. Age Restriction
This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Elite Healthcare
F1 Swords Enterprise Park
Feltrim Road
Swords, Co. Dublin
K67 E984
Ireland